Terms and Conditions

Welcome to Swasti Agency. By accessing and using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully before engaging with our services. If you do not agree with any part of these terms, please refrain from using our services.

1. Definitions

• “Company”, “We”, “Us”, or “Our” refers to Swasti Agency.
• “User”, “Client”, or “You” refers to the individual or business using our services.
• “Services” refer to Website Design, Digital Marketing, Database Provider for Marketing, and Bulk WhatsApp services provided by Swasti Agency.

2. Scope of Services

Swasti Agency offers the following services:

• Website Design & Development: Creating custom websites tailored to your business needs.
• Digital Marketing: SEO, social media marketing, pay-per-click advertising, and content marketing.
• Database Provider for Marketing: Providing verified databases for marketing and outreach purposes.
• Bulk WhatsApp Messaging: Assisting businesses in reaching a large audience through WhatsApp-based bulk messaging.

By using these services, you acknowledge that Swasti Agency is not responsible for any misuse of data or legal implications arising from unauthorized usage.

3. Eligibility and User Responsibilities

• Be at least 18 years old.
• Provide accurate and complete information.
• Use our services for lawful and ethical purposes.
• Not engage in spamming, hacking, or any illegal activities.
• Ensure that all marketing campaigns comply with applicable laws and regulations.
• Not use our services for fraudulent or deceptive practices.

Violation of these responsibilities may result in termination of services without notice.

4. Payment Terms

• All services provided by Swasti Agency are prepaid unless otherwise agreed upon.
• Payments must be completed before project initiation.
• Fees once paid are non-refundable, except in cases where Swasti Agency is unable to deliver the service as promised.
• Any disputes regarding payment should be communicated to us via email.

5. Bulk WhatsApp & Database Services Terms

• We provide bulk messaging and marketing databases for legal promotional activities only.
• Users must ensure compliance with WhatsApp’s policies and government regulations before using our services.
• Swasti Agency is not responsible for any misuse of messaging services or legal consequences arising from unsolicited messaging.
• Any violation of WhatsApp’s Terms of Service can lead to permanent blocking of your number/account.

6. Intellectual Property Rights

• All content, trademarks, logos, and materials on our website and services are the property of Swasti Agency.
• You are not allowed to copy, distribute, or modify our content without written permission.
• Unauthorized use of our intellectual property may lead to legal action.

7. Confidentiality & Privacy Policy

• We respect your privacy and handle your data as per our Privacy Policy.
• We do not sell, share, or misuse your personal information.
• You are responsible for maintaining the confidentiality of your account and login details.

8. Limitation of Liability

• Swasti Agency is not responsible for any direct, indirect, incidental, or consequential damages resulting from the use of our services.
• We do not guarantee specific outcomes for digital marketing campaigns, WhatsApp messaging, or database effectiveness.
• We shall not be liable for service interruptions due to technical failures, network issues, or third-party dependencies.

9. Termination of Services

Swasti Agency reserves the right to suspend or terminate services if:

• You violate any terms of this agreement.
• There is a suspicion of fraudulent or illegal activity.
• Payments are not completed as agreed.
• We determine that our services are being misused.

10. Amendments to Terms and Conditions

• Swasti Agency reserves the right to modify these Terms & Conditions at any time.
• Users will be notified of significant changes via email or website updates.
• Continued use of our services after amendments indicates acceptance of the updated terms.

11. Governing Law & Jurisdiction

• These Terms & Conditions are governed by and construed in accordance with the laws of India.
• Any disputes arising out of these terms shall be subject to the jurisdiction of courts in Odisha, India.

By using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.